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Shipping and Delivery is carried out following our strict delivery policy. UK delivery costs between £2.99 and £12.99 depending on class of postage and size of parcel. Please note, we do not ship or invoice to PO Box addresses. Deliveries will only be made to the recipient/address submitted at time of ordering; requests to deviate from these details will not be carried out.
We use Royal Mail for the vast majority of parcel delivery. If Royal Mail is unable to deliver your purchase to you at your door, they will leave a 'Something For You' card making your order available to collect from your local sorting office or book a redelivery online. If your order hasn't been received within 6 working days of receiving your Shipping Confirmation, please contact your local sorting office in the first instance where your parcel will be waiting. Royal Mail will hold a parcel for a minimum of 18 days before returning to sender.
Please note, we do not ship or invoice to PO Box addresses. Deliveries will only be made to the recipient/address submitted at time of ordering. If deviation from a UK letter box or post room is requested (eg 'if not at home leave with neighbour' or 'leave by front door if no answer') we will not accept responsibility for orders not being received. Where possible, any such instructions will be removed from the dispatch note.
All goods are packaged discreetly, and if you have any special requirements please contact us. Customer Service is available from 9-5 Mon - Fri (except Christmas and Bank Holidays).
Deliveries are made Monday to Saturday 8am - 6pm exluding Bank Holidays.
£2.99 / order
Standard Delivery - 3 - 5 Working Days
unless advised differently by third party e.g. if part of a daily deals voucher purchase
GET IT FAST - GUARANTEED NEXT WORKING DAY DELIVERY (when ordered by 1.30pm Mon - Thurs)
£12.99 / order
Guaranteed Next Working Day Delivery if ordered by 1.30pm. If ordered after 1.30pm on Thursday - order is dispatched on Friday where guaranteed next working day is Monday, If ordered before 1.30pm on a Friday, Guaranteed Next Working Day will be Monday. If ordered after 1.30pm on a Friday, Guaranteed Next Working Day will be the following Tuesday. Excludes Bank Holidays.
All products featured are kept up to date and are ready for dispatch so we do not create back orders.
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The display of goods on the The Sharper Edge site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and The Sharper Edge unless, and until, an email is sent by
to you confirming that your order has been accepted and payment has been successfully made.
This confirmation e-mail amounts to an acceptance by
of your offer to buy goods or services from The Sharper Edge and this acceptance is effective regardless of whether or not you receive the e-mail.
The Sharper Edge are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself.
Price and availability information is subject to change without notice.
The Sharper Edge is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. The Sharper Edge disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, The Sharper Edge does not represent or warrant that the information accessible via this site is accurate, complete or current.
Credit cards are debited before items are shipped or before services are activated by The Sharper Edge.
Except as specifically stated on this site, neither The Sharper Edge nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.
The Sharper Edge reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the The Sharper Edge web site.